RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
At some point you will probably see an error message: “Something went wrong. We couldn't log in. Please try again in a few minutes or confirm your account by signing in at account.live.com.” Authorization: 0x87DD0019. “Regardless of what you think and try, the problem is not necessarily your Internet connection, your Xbox One console, or even your account, which is in bad shape. You probably won't be able to log in and be online. because there is an obstacle with the Xbox Live network.
Even though the Xbox Live network is very reliable, error 0x87DD0019 occurs from time to time, usually during Thanksgiving, Christmas, New Years, and other major holidays. If you see this error, you're probably not the only one. When you encounter error 0x87DD0019, it means hundreds of other people are also unable to sign in or play games due to maintenance issues due to issues with Microsoft servers.
This could be due to human error, hardware or software issues, or external factors. As an example, in 2014, the Xbox Live service suffered a massive distributed denial of service (DDoS) attack initiated by a group of hackers called the Lizard Squad that overloaded the servers with bogus traffic from various sources around the world. and the server brought the Xbox Live network to a standstill.
Check the status of Xbox Live
Before attempting other fixes, the first thing you need to do is establish if the problem is fixing a server that you basically can't fix. As it turns out, this error code can also occur when one or more key Xbox Live services (mostly Xbox Live Core services) are currently unavailable or undergoing maintenance.
If you think this scenario applies, check the status of your Xbox LIVE core servers to see if there are any issues that might be causing the 0x87DD0017 error.
To do this, follow this link and see if Microsoft is having problems with one or more Xbox Live services.
Reset your password
If you know the email address you used to set up your Microsoft account, you can skip this tutorial and reset your password right now:
- Go to "Reset Password" and enter your email address.
- Let us know where to send the security code (email address or phone number).
- Once you receive the security code, you will be prompted to select a new password and enter it twice. Passwords must be at least 8 characters long and contain a combination of upper and lower case letters, numbers, and symbols.
Note. You must have a Microsoft account email address to reset your password. If you forget this email address, you will need to reset it before you can change your password.
You can also reset your password on your Xbox One or Xbox 360 console.
Disable third-party headsets
Another solution to the connectivity problem on the Xbox is to disconnect the third-party headset from the system. This is because headphones can actively cause interference if they transmit on the same frequency as wireless routers. To do this, you will need to follow the steps below.
- First, you need to turn off the wireless headphones.
- Run a connection test on Xbox Live.
- If the verification is successful, you can connect your console to Xbox Live.
If you are unable to clear the connection error code Ox87DD017, you should check the following methods.
Removing power from the console and network equipment
On the back of your router, you can see the power cord connected to your system. Subsequently, you need to disconnect the cable from the modem and unplug it from the power outlet for at least 5 minutes. After that, you can restart your Xbox One console. To do this, follow the instructions.
- Press the Xbox button to view instructions.
- Select Settings.
- Tap Restart console.
- Touch Yes to confirm. If you can't access the instructions or your console hangs, press and hold the Xbox button on your Xbox console for 10 seconds until the console turns off. After the console turns off, press the Xbox button on the console to restart your computer.
- First, connect the modem or gateway and wait until all the lights return to normal.
- Also plug in the router and wait until all indicators return to normal.
- Check the connection to Xbox Live. When this is successful, you can connect your console to Xbox Live.
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
