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Some Precision Tower 5810 users have reported random crashes and blue screen error on their system, which is equipped with a NON-RAID SATA hard drive connected to the integrated Intel SATA controller. The operating system was the Dell Factory install of Windows 7 x64 with no other normal Windows updates.
The user stated that the system would crash by itself or the system would not always recognize the blue screen when using USB devices. User also reported blue screen error while updating Intel USB 3.0 Extensible Host Controller driver version 3.0.0.20, A00 from Dell Support Web Portal.
Most affected users come to this conclusion after seeing iusb3xhc.sys mentioned on the crash screen, or after viewing the crash log with event viewer.
How to fix BSOD errors on iusb3xhc.sys
Run Memtest
- Download a copy of Memtest86 and burn the ISO file to a CD using Iso Recorder or another ISO burning program. order it here
- Boot from the CD and run it at least 5 or 6 times.
- Remember, whenever Memtest reports an error, it could be bad RAM or a bad motherboard slot.
- Try the sticks one by one, and if you find a good one, try it in all places.
Reinstalling the USB Host Driver driver
In most cases, this particular problem is caused by a bad or corrupted USB Host Controller driver. Several users we are also familiar with this problem have reported that the problem has been fixed after reinstalling all USB host drivers. drivers.
It is possible that one or more USB controllers have been damaged by file corruption. For this case, you should be able to fix the problem by removing or reinstalling the USB host driver responsible for the critical crash using device manager.
Installation of Intel chipset drivers (if present)
As it turns out, this particular problem can also occur in cases where you are using a motherboard designed to be used with the Intel chipset driver. If you are using Windows 10, your operating system should automatically install the necessary chipset drivers. However, for earlier versions of Windows (or if your copy of Windows is not available), you may need to do this manually to fix the BSODs associated with iusb3xhc.sys.
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