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The Sims 4 is one of the most popular life simulator games in the world. Just like in real life, players can engage their sims in various activities and build relationships with other sims.
The Sims 4 is a very stable game, but players report that from time to time there may be various technical issues that limit their gaming experience.
Your Sims 4 game won't open? Avoid worrying. Many Sims 4 players have reported this issue. You can use one of the following solutions to fix the problem.
There are six solutions that you can try to fix. You may not have to try them all. You just have to go to the beginning of the list until you find what you need.
repair the game
If Sims 4 won't start or take off, the first thing you can try is to troubleshoot the game in Origin. To restore the game, follow these steps:
1) Open origin.
2) Go to your game library.
3) Right click on the Sims 4 game and choose “Repair”.
4) Check if Sims 4 opens.
Clear Origin cache files
Over time, these files accumulate outdated or damaged data, which causes various problems. You can find the Origin cache files here:
- Source folder in C:\UsersAppDataLocal
- Source folder in C:\Users\AppDataRoaming
If you don't see the files in these places, expand them. Go to the search menu, enter a folder, then select Show hidden files and folders in search results.
You can also access these folders from the Run dialog box. To do this, basically press Windows Key + R to open the Run dialog. Now enter one of the following lines:
- To enter the mobile device directory, type appdata% and press Enter or press OK.
- To enter the local directory, enter % localappdata% and press Enter or press OK.
(*10*)Disable antivirus software
The reason this error may keep appearing is due to the antivirus software installed on your computer being involved. There are several options that can help protect your computer by also tracking the various applications running and the types of resources used.
With this solution, you will have to examine yourself and see if your antivirus has any settings that can provide these services. At the same time, make sure to add Sims 4 as an exception to avoid all these problems.
If the problem cannot be fixed, you can turn off the antivirus completely. After disconnecting it, restart your computer and see if you can easily access the websites.
Delete the crash report files from the Sims 4 folder
In this circumstance, you need to delete two files first, namely lastCrash.txt and lastException.txt. lastexception.txt files are created when game code contains an error. When this error occurs, the game does not crash, it just means that something unexpected happened during the game. The lastcrash.txt files are created when the game crashes and are used to diagnose game crashes.
- Go to the folder C: Users YOU Documents Electronic Arts The Sims 4.
- Find and delete the lastCrash.txt and lastException.txt files.
- Make sure Sims 4 doesn't start problem.
Run Sims 4 in compatibility mode
Another thing we can try before moving on to other technical solutions is to run Sims in compatibility mode with other versions of Windows. There have been numerous reports that running the game in compatibility mode has immediately fixed the issue. In compatibility mode, the game runs with the settings and configurations of a previous version of the operating system instead of the latest version installed on your computer.
- Right click on the Sims 4 application and select Properties.
- Under Properties, select Compatibility. Check the Run this program in compatibility mode for option and select another operating system. It is preferable to select Windows 8 or 7.
- Click Apply to save your changes and exit. Now absolutely restart your computer and see if the problem is resolved.
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
