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If you get a 404 page when you try to navigate to a certain page, or you get a "Page Not Found" error, this may be due to a memory problem, a problem with permalinks, or a conflict with another plugin.
Follow these steps:
- Check if you can solve this changing permalinks in "Settings> Permalinks" in your WordPress dashboard. You must set it to "Normal" for troubleshooting.
- If it does not work, check your memory limit in your system information under "Elementor> System Information" and ask your hosting company to increase it to at least 128MB using this guide: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php
- Change the front-end editor loader method located in Elementor settings on your Dashboard through "Elementor"> "Settings"> "Advanced".
- Also ask your hosting company disable ModSecurity temporarily to rule out a problem with a rule set through this firewall. If that's the problem, checking the ModSecurity logs will help your hosting company solve it.
- Your host may need enable the zlib.output_compression module which can compress the data and can help with editor load when servers have limited resources.
- Finally, you can also disable all your plugins besides Elementor and Elementor Proand switch to a default WordPress theme like Twenty Nineteen to troubleshoot.
If you get this error message when you try to save a pagePlease refer to the following guide: https://docs.elementor.com/article/185-the-update-button-does-not-work
If you get this error message after activating Elementor Pro, read this article: https://docs.elementor.com/article/299-elementor-pro-does-not-work
If you still experience this problem after trying the possible solutions mentioned above, please open a support ticket.
