Chat plugins are a tool with unlimited potential. In this article by CourseWpress We will tell you how you can take advantage of chatbots in WordPress.
In case you don't know yet, bots are here to stay.
But far from starting a machine revolution and revolting against humans, bots are here to make life easier for us.
We recently taught you in a dedicated tutorial: How to activate a chatbot in WordPress.
So if you want install a chatbot on your website, you are in luck. That tutorial we covered the essentials for you to configure, from scratch, a chat plugin on your website.
Now if you already have one installed and want to be inspired. Or you need to read some reasons that convince you to install one, this is your post.
What are chat plugins for?
Chat plugins allow you to enable direct contact with your audience.
Can you imagine being able to be available to your audience all the time?
That your clients can contact you 24 hours a day, 7 days a week. Of each month. Regardless of whether it is a holiday, or Christmas. Or even if you have a cold or in the Central American jungle, and you do not have time or WiFi to serve your customers.
That scenario may seem utopian, but it is true and feasible.
Your clients or prospects can have access to your website whenever they want. And more than contacting you they will find one solution to your doubts and concerns.
In real time.
Provide customer service
In the world of SEO, thanks to Google and its policies, the term user experience has become popular.
And on the web, user experience is everything.
This goes through different aspects, which we have already covered in our tutorials.
Contents:
Design:
Velocity:
And attention.
Older bloggers and webmasters will remember the days of web 1.0.
Those big blocks of text and unfriendly design are a thing of the past.
Web 2.0 introduced a certain level of rapprochement between netizens and the owners of the webs.
But chat plugins elevate that closeness level.
The best of all. Once you program your bots and start them up, you don't need to be connected 24/7.
Customers will be happy and you, as a webmaster, will be an online business owner at the same time.
Thanks to bots everything is a win - win.
Generate more conversions: Increase sales
Yes, we were telling you, bots help us win win.
And not only from the point of view of the hours we invest in front of our control panel or email responding the concerns of prospects and buyers.
We are talking about conversions at the same time.
How can live chats help us sell more?
Selling is ultimately nothing more than decrease objectionss from the viable customer to a minimum.
Once we have overcome all the objections, doubts, of our prospects we can close a sale.
Our websites, blogs, ecommerces, with all their items (design, images and mainly texts or copies) are tools to overcome objections.
But they don't compare to him direct contact with a sales agent. Or a friendly and attentive business manager.
Come on, calm down, we are not talking about hiring more staff to be active in the chat permanently. Much less that you are the slave of the frequent doubts of the clients.
It's about getting and scheduling some chat plugins on our website to be in charge of selling for us.
They improve the assessment that your customers have about your products and / or services
We start from the assumption that you are a regular reader of our tutorials. So that's why you have a website:
- Fast, responsive, optimized, that flows in any browser and on any device.
- Safe
- With quality content, friendly to readers and search engines
- That at the same time has a design and a pleasant and intelligent structure.
At the same time your products and services They are of an unbeatable quality.
What's the icing on that online business cake?
Customer service.
To improve it, just get a good chat bot and activate a sequence that takes care of your visitors.
Finally
Chat plugins can boost your website in many ways. But if you want to be an expert in web development and everything related to the world of WordPress sign up for best online course in Spanish from the best content manager: WordPress.org
