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Many people use Google Drive to save videos to the cloud. The problem is that Google Drive's native video player isn't that great. And many users complain about errors like “This video can't be played” or “Oops! There was a problem playing this video”.
Why won't videos play on Google Drive?
If Google Drive doesn't play videos when you play them, in most cases the error is caused by the app or the browser. However, sometimes it can also be caused by your computer's system hardware. Here you will understand the software and hardware that can cause the Google Drive video error.
- Browser version: To meet the needs of the market, Google constantly updates its settings. This may be the reason why the video in Google Drive cannot be played, since the previous version may not provide all the features after the update.
- Third Party Plugin: The plugin or extension you add to your web browser affects the performance of the browser. However, sometimes the new feature you add can interfere with standard browser functionality. This could also be the reason why Google Drive is not playing videos.
- File properties: Google Drive does not support older and less popular video formats. You cannot play files in incompatible formats.
- Video Resolution: 1920 * 1080p is the maximum size supported by Google Drive. All videos that exceed this resolution cannot be uploaded or played.
- Internet speed: Google Drive needs a fast and stable Internet connection to play the video on your cloud storage. If the internet is slow or your network is unstable, you will not be able to play the video.
- RAM: Google uses the temporary memory of your devices to create files to play the videos. If your RAM is too small or too large, the video will take too long to play or not play at all.
- Router Configuration: Newer versions of Internet routers have Internet security protocols and limiters. These features can prevent opening large files that cannot be scanned.
Update your browser and the Google Drive app to the latest version.
It is possible that you have gotten used to the old version and have closed the automatic update function. However, you know that the new version solves a series of problems and difficulties. This is an inevitable procedure of continuous improvement.
So make sure your browser or Google Drive app is up to date. Many unexplained issues will be resolved in the new version.
Clear the cache and cookies of the browser and the Google Drive app
Over a long period of use, browsers and applications gradually create and accumulate a large number of fragmented and unnecessary files that can slow down your program's performance.
Cumbersome caching and cookies can sometimes cause many unspeakable problems, which are not limited to unplayable videos on Google Drive. Similar issues like unplayable videos on Facebook and YouTube can be fixed directly by cleaning these issues.
Open your browser in "incognito" mode.
In Private or Incognito mode, your browsing history is not stored in a browser.
For whatever reason, switching to this mode sometimes seems to fix the problem.
The following steps must be followed:
Google Chrome
- Launch Google Chrome.
- Press Ctrl + Shift + N on your keyboard at the same time.
Mozilla Firefox
- Start Firefox.
- Press Ctrl + Shift + P on your keyboard at the same time.
Microsoft Edge
- Launch Microsoft Edge.
- Press Ctrl + Shift + P on your keyboard at the same time.
Opera browser
- The opera begins.
- Press Ctrl + Shift + N simultaneously.
- Don't forget to sign in to your Google / Gmail account after enabling incognito browsing. You can then try to play the video file again, which will trigger the "Oops, there was a problem playing this video" warning.
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
