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error-dnie-firefox-handshake-4685632

The DNIe (National Electronic Identity Document) is a great ally in our PC, however, it usually presents a series of problems when using it that can make us lose our nerves. Today we are going to show you how to fix the problem "ssl_error_handshake_failure_alert" when we try to use the DNIe in our browser Mozilla Firefox. De esta dinámica, podemos usar nuestra firma y certificado digital a través del DNIe y un lector de tarjetas de la forma más fácil y rápida viable. Como siempre, en Windows News los mejores tutoriales para hacerte la vida más sencilla en Windows 10.

Primero debemos asegurarnos de que tenemos instalado correctamente el módulo criptográfico indicado en el portal Web de la Policía Nacional. Si es así, vamos a la clave del problema, y ​​es que aún cuando absurdo, es bastante común. Todo radica en que estamos utilizando DNIe desde una cuenta de Username estándar, dicho de otra forma, no tenemos privilegios de administrador activo, y esa será la clave. Follow the instructions below:

  1. Restart the computer
  2. Connect the DNIe via USB or the available platform
  3. Enter the DNIe until the LED indicator is activated
  4. Press Ctrl + Shift
  5. Now with the mouse, run Mozilla Firefox

So, we are starting the explorer in administrator mode. The other option is to press the right mouse button and select the option «Execute as an administrator«. If the administrator has a password, he will ask us for it, we just have to enter it and start using the browser.


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Remember that you can use the DNIe whenever you want if the problem that was giving you was the error "Ssl_error_handshake_failure_alert". Of course, if it continues to give you problems, the advice is to install everything linked and take advantage of the automatic installer of the DNIe offered by the National Police in this LINK. We hope that the tutorial has served you and you can get the most out of your ID to carry out your administrative procedures.