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A lo largo de la vida de un terminal teléfono celular pueden surgir diversas situaciones donde el dispositivo tenga problemas en sus funciones que obliguen al Username a quitar la configuración y los datos, reseteando el estado del mismo a la configuración original de fábrica. This procedure, called Restart, presents in Nokia Lumia terminals as in other similar devices, two execution levels: one friendly, which has no major implications than restoring the initial settings of the phone, and another hard, which while removing the previous data, also deletes any information contained within the device and its storage media.
Below we detail the different types and the steps to follow to make them.
Aún cuando los terminales basados en el sistema operativo Windows Phone 8 y 8.1 han ganado una merecida popularidad gracias a su estabilidad, hay ocasiones en las que todavía hace falta resetear el teléfono. Si el teléfono ha dejado de responder o por problemas más graves como la corrupción del software que compone el sistema operativo del terminal o básicamente anhelamos quitar todo el contents de nuestro teléfono, el siguiente método te permitirá conseguir el rendimiento óptimo. de su teléfono celular de nuevo que tenía cuando empezó.
Soft erase or soft reset
When our cell phone is locked and does not respond to any action (generally due to the execution of an application), The first thing we should do is try to turn off our terminal by pressing the power button for several seconds, a way to perform an orderly shutdown of our terminal. If the phone is still not responding, for those users of phones with a removable battery, you can try the following steps to erase and restore the device's power supply:
- Open the terminal (removing the case).
- Remove the battery to leave the phone without power.
- Wait a few seconds for the phone to completely download.
- Replace the battery and the respective casing.
- Start the phone regularly.
This operation generally works well for phones with a removable battery., but some Nokia terminals like the Lumia 920, have a rigid polycarbonate body and it is not easy to remove the battery. The following process is valid for these terminals and the removable battery terminals:
Hard erase or hard reset
With this type of deletion, the phone returns to its initial configuration, since it comes from the factory and we started it for the first time. That is why this method is also known as resetting the initial settings or resetting the factory settings. Throughout the procedure, there is a total erasure of all the data that the terminal has (not the external memory that the device has). It is fundamentally useful for those problems that we have and that we suspect are related to the system software or when the device is going to change ownership. From this dynamic, the new owner will have a clean terminal without prior information.
This operation is recommended if the terminal is able to start up and works. You must also remember that, since the information will be permanently deleted, you must make a backup copy of all the data that you do not want to lose. This will allow you to restore it to the device later when the removal procedure is finished and recover the data and settings you previously had. Below you can see a video with the process:
As you can see, it is as simple as go to menu Setting, scroll later to Phone information and finally click on Reset initial settings.
Existe un segundo método que además se puede aplicar a terminales que no son funcionales y por tanto no posibilitan el acceso a los menús que hemos indicado. Consiste en ingresar a través de una combinación de teclas que varían en función la versión del sistema operativo que utilicemos, ya be Windows Phone 7.X o Windows Phone 8.X.
Hard reset with Windows 7.X
This method applies to the Nokia Lumia 610, Lumia 710, Lumia 800 and Lumia 900 series. For this we must follow the following steps that we describe:
- With the phone off, we will press and hold the buttons volume down, camera and on / off button. After a few seconds, the phone will vibrate.
- At that moment we will release the button on / off and we will press and hold the other two (lower volume and camera) about five seconds more and the phone will automatically begin the factory reset procedure.
Hard reset with Windows 8.X
This method applies to Nokia Lumia 520, Lumia 620, Lumia 720, Lumia 820 and Lumia920 models. As you have a different operating system, the method varies from the previous one and is as follows:
- Turn off the phone and keep it unplugged for at least 20 seconds, to avoid loading information into the volatile memory of the device. At the same time, the charger must be unplugged.
- Press the key lower the volume while connecting the charger. After a few seconds, an exclamation point will appear on the screen. If the cell phone had enough battery, we can turn on the terminal with the power button instead of connecting the charger, even though for safety it is always advisable to have an active power supply in the device.
- The following keys must then be pressed in order:
- Turn up the volume
- Lower volume
- Switched on
- Lower volume
- Later in the sequence, the phone should start to clean and restore itself to factory settings.
We hope you find this guide helpful and that you don't use it very often. Read it carefully and understand the consequences of each deletion that can be performed on Nokia Lumia terminals and, fundamentally, make a regular backup of all your important data.