Solution to the problem: Black screen in live videos on Twitch How to fix? Step by step guide

Twitch is one of the plataformas de propagación de streaming most popular and safest in the world. Its main feature is that it offers a series of benefits for all users who want to stream their professional lives.

But like all programs, it can sometimes have bugs. One of the most popular is that the screen is black during live video.

To help you solve it, we leave you this step by step guide where you will know the causes of this problem and the solution to black screen problem in the direct from Twitch.

Why does Twitch show me a black screen during live video?

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There are several causes why maybe Twitch is showing a black screen during a stream. Generally lo presentan usuarios que acceden desde Google Chrome, but you may still encounter a black screen si ingresas desde otro browser.

In this regard, some possible causes of this are:

• Many cookies and cache stored.
• Extensions and complements of Chrome.
• Not have updated Google Chrome.
• Do not allow access to Flash Player y JavaScrip.
• problems with the Connection.
• Setting acceleration of hardware.

It does not matter where the problem comes from, since The important thing here is to provide a solution as soon as possible so that you continue to enjoy the service. Therefore, if you are presented with the black screen in Twitch, you must apply a series of steps that will repair it.

Learn Step by Step How to Fix Black Screen Error on Twitch Live Videos

Because there are several factors that can influence which Twitch show the black screen error In live video, there are a number of methods that can help you easily fix it.

Below we list several of the most common solutions for you to put into practice:

Solution 1: Clear cache and cookies

• Login to Google Chrome.
• In the upper right corner of Chrome, press on the three vertical dots icon. En caso de que tengas una versión anterior del navegador, el icono se representa con tres bars horizontales.
• Choose in More tools and then go to Remove browsing data.
• Choose a time range and, to delete it, press on All time.
• Mark the boxes of Cookies and other site data, With Cached images and files.
• Press in Remove data.

Solution 2: Remove browsing data

• Sign in in Chrome and write the next route: chrome://settings/privacy in the address bar.
• In the window that will open automatically, scroll down to locate the section of Remove browsing data.
• Choose in Advanced and modify the time interval to All time. Afterwards, you should make sure to check all the boxes at the bottom except Passwords and Autofill Form Data. At the same time, it is essential to check the Ajustes de contents and Media licenses.
• Click in Remove data.

Solution 3: Turn on incognito mode

• Go to the button Chrome main menu, which is represented by three vertical points.
• You can also access it with the keyboard shortcut: Ctrl + Shift + N.
• Press in New incognito window.
• A window will be displayed indicating that you are browsing incognito.

Solución 4: Liberar o renovar la IP adress

• Click in the respective key to Windows symbol + R to open the application Run.
• Type "cmd" and hit enter.
• Place ipconfig / release and click on Enter.
• When the message is displayed, write ipconfig / renew. Click on Enter.
• To end, write Exit and click on Enter for the window to close.

Solution 5: Update your browser version

• Open Google Chrome.
• Go to the three vertical points found in the upper right hand side of the browser.
• Press in Help (you find it near the bottom part of the drop-down menu). If the option of Update Google Chrome, select it.
• Go to Regarding Google Chrome.
• Wait for the update to run. If the message of "Google Chrome is up to date", you should not download anything.
• Restart the browser by clicking the button Restart, or basically close and reopen Chrome.

Solution 6: Disable extensions and plugins

All third-party extensions and plugins that you have installed in your browser, incluyen firewall, antivirus, servicios de bloqueo de anuncios o herramientas de responsabilidad. The first step is to identify what extensions do you have in Chrome and for this you just have to write chrome://extensions/ in the address bar. If you notice that the problem is solved, the next thing is activate your extensions and plugins one by one. In this way, you can identify which one is causing you problems.

Solución 7: Permitir el acceso a Flash Player y JavaScript

• Write the following in the address bar: chrome://settings/content. Tap on Enter.
• Locate JavaScript and Flash within the content configuration list or Content settings.
• Choose in JavaScript and click on Permitted by clicking the change button.
• Came back to the previous option and click on the Flash button so that you open the Flash Player settings in Chrome.
• In this section, change Block sites for Ask first.
• Press in Add in front of Allow and add https://twitch.tv within the list of permissions.
• Restart the browser.

Solution 8: Check hardware acceleration settings

• Inside Chrome, enter the following in the address bar: chrome://settings/system and click on Intro.
• In this section, uncheck the box Use Hardware acceleration when available.
• Reboot he browser.

Solution 9: Enable TLS

• Login to Chrome.
• Go to the three vertical points from the top right.
• Press in Setting and then in Advanced settings.
• Head to the chapter of System and click on Open proxy settings.
• Touch in Advanced and check all TLS alternatives.
• Click in Okay.

Solution 10: Reset Chrome to default settings

• Head to Chrome and click on the three vertical dots.
• Sign in in Setting and later in Advanced.
• Inside section from Reset and clean, select in R in the store settings to their original defaults.
• Confirm the procedure pressing on Reset settings.