How to return a receipt

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Directly directing a payment to our accounts is a procedure that makes it quite simple the procedure and control of our expenses However, due to the multiple contracted services, there are some situations in which this can be contradictory because there may be a payment that you do not owe or do not want to make, however, the system will do it automatically. And it is in these cases where the question arises of how we can carry out the procedure for Return a receipt for payment. But before accessing the procedure, let's see some important points that we must consider and know.

The first thing we have to know is in which situations we can consider that the fair is Acknowledgment of receipt, and it is that depending on our situation it will be worthwhile to carry out more or less procedures than we will analyze later.

By companies that do not comply

Right now there are many companies like these that offer mobile device telephony services, or companies that offer internet services that they offer to their customers various conditions or offers that are very tempting, en el que el client puede registrarse en las compañías de forma muy sencilla; Desafortunadamente, hay algunas compañías que exageran sus productos o servicios en su promoción comercial, y una vez que empezamos a usarlos, estos ni siquiera se acercan a lo que nos prometieron.

Y lo peor es que frecuentemente estas mismas compañías ponen muchos estorbos para poder cancelar el servicio, esto lo aclaramos debido a que para muchas persons lo más simple es cancel payments and request acknowledgment of receiptHowever, this is not convenient for some reasons that will be explained later.

Because we will not use the services

En algunas ocasiones podemos tomar la decisión de dejar de consumir los servicios que ofrecen las compañías, ya be debido a que venció el plazo del contrato o debido a que hemos hallado una oferta mejor con algún otro proveedor. No obstante, a lo largo del procedimiento es viable que pase el tiempo y que se haya realizado un cargo a nuestra cuenta bancaria. En estas situaciones además podemos solicitar la return receipt.

Errors in payment

In some situations there is an error in the payment reference to which the receipts are being loaded, on these occasions it is also essential to perform the Acknowledgment of receipt to be able to rectify the information.

TO identify errors Like these, it is essential that we are aware of our bank account statement, and although we will receive notification from the company that it has not received the payment, the ideal is that we identify these possible errors in time.

Incorrect amounts

Another of the situations in which we can get along the decision to return a receipt It is when the amount that was charged is not the indicated one. It is very important that in all situations we have the good habit of keeping the documents that can serve as proof of all the procedures and agreements that we reach with the Service provider.

Return receipt

Lo primero que aclararemos es que cualquier Username de un banco tiene derecho a devolver un recibo si no quiere pagarlo, pero hay dos situaciones en las que se pueden realizar los trámites para poder return the receipt.

The first case is when the Reason for return is that we have been charged or charged an incorrect amount, which does not coincide with the specifications of the contracts we signed, in general our claims are when the charge made is greater than the agreed, however, it is very important that in case the amount is less than the agreed amount, we also resolve the matter.

Previamente mencionamos la relevance de guardar todos los documentos relacionados con el procedimiento de contratación, y en estos casos será muy importante que entreguemos el documento especificando el monto que acordamos pagar para que el banco pueda verificar las cantidades y autorice el return receipt.

The latter is highly recommended because there are times when the company may consider an incomplete payment, and this can generate surcharges for the next payment. At other times, this may be a clause that is specified in the contract. This is why it is extremely important that we consider addressing these situations as soon as possible; Even though this may not be the cause of The return receipt is something to pay attention to.

Now if the requirement that the amount collected and the one agreed with the company does not agree, we can also return the receipt, but in this situation there are some restrictions.

One of the necessary requirements that we have to fulfill is that the moment in which we carry out the process is no later than 8 weeks after the money transfer is made. Therefore, if we are within the deadline, it is feasible to carry out the return procedure.

The return procedure

This procedure can be performed in two different waysThe first is to attend some of the bank's physical branches. In this situation, approaching an account executive will give us the facility to solve all the doubts we may have in this regard, and from this dynamic we will be able to enhance the procedure; However, it is very important that when carrying out these procedures we have a copy of all the documents that they will ask us to carry out. claims and procedures.

The other alternative we have is to perform the online application and process; If we decide on this option we will have to enter the portal of our bank, once we are on its home page we must enter the open line chapter. Once accessing this menu we will find several options among which we must choose "receipts" what is inside the tab «accounts».

Once that option is entered, a list will be displayed that includes the accounts we have; there you must choose the link that is entitled «historical», This has to correspond to the account with which we want to carry out the procedure. Once this option has been chosen, the complete list of direct debits will be displayed.

At this point we must choose the direct debit from which we want to return the receipt. Once we enter that section, you just have to click on the link «return». And that is all the procedure that we must carry out.

Stop paying

Another of the options that will appear is not to pay moreThis is so that automatic charges are no longer made to our account. At this point we must explain the following, and it is that we had mentioned that sometimes companies resort to tricks so that the client contracts their services in a simple way, but it makes the procedure of canceling the service difficult. In these cases, what many people usually do is basically remove the direct debit, although the correct procedure is to perform a burofax, which is a form that is filled out and sent to cancel the service that is no longer available. . required.

This generally makes the user I sent to the RAI or ASNEFAnd, in most cases, this happens without the user being notified, so it can cause problems with subsequent procedures. For them it is recommended that without taking into account the causes of cancellation of the service, we do it with the correct procedures.

Domiciliary payments

Como ya mencionamos al inicio de este post, la domiciliación de algunos pagos a nuestras cuentas bancarias es un proceso que verdaderamente nos hace la vida mucho más fácil, es mucho más fácil controlar nuestros gastos y facilita el procedimiento de realizar los pagos. en establecimientos físicos o en ir a realizar depósitos; No obstante, antes de tomar la decisión de dirigir el pago, es muy importante que consideremos si esto hace falta.

The reason we give this advice is that repeatedly the fact that the entire payment procedure is carried out automatically, it is possible that we lose the habit of check how our finances are going, and for that reason it is also feasible that later we encounter some difficulty. Exemplifying the above, we could talk about a hypothetical situation in which some direct debit payment has been increased for several months without being notified, so if we are not in the habit of reviewing our account statement, it is feasible that we are paying more money . .

Now when you make up your mind direct debit payments It is highly recommended that we maintain the habit of reviewing the account statement, to facilitate this we can establish a specific schedule.