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Logitech has worked hard in recent years to win back the gamer crowd, and I'll be damned if the G933 isn't one of the best shows yet. Regardless, many Logitech G933 users report that their headphones are not working properly. You cannot talk to people through the headset's microphone.
Your Logitech G933 microphone may be disabled or not set as the default device on your computer. Or the microphone volume is set too low, so you cannot clearly record your sound. To check this setting:
1) Mantenga presionada la tecla del Logo de Windows y pulse simultáneamente la tecla R en su teclado para abrir el cuadro de diálogo Ejecutar, posteriormente escriba «control» y pulse Ingresar.
2) In Control Panel, select View from the drop down menu using the Large Icons option.
3) Select Sound.
4) Select the Recording tab, then right-click an empty space in the device list and click Show disabled devices.
5) Right-click the headset microphone and click Enable. Logitech G933 users may report that their headset microphone is not working properly. You cannot talk to people through the headset's microphone.
If you have this problem, don't worry. You should be able to easily fix the problem with one of the solutions listed below.
What prevents Logitech G933 Mic from working?
Windows Update is the main reason, plus there are others. Some of the reasons why your Logitech G933 microphone is not working include:
Windows Update: As previously mentioned, a Windows update has affected the headset's microphone functionality. Making the most of an option easily solves this problem.
Access issues: The microphone may not be able to transmit voice in Windows 10.
Line input not full: Your microphone has sound levels that need to be transmitted to the computer. If this setting is low, sound may not be transmitted correctly.
Usage problem: The port you connect the headphones to may not work.
Check your microphone settings.
Your Logitech G933 microphone may be disabled or not set as the default device on your computer. Or the microphone volume is set too low, so you cannot clearly record your sound. To check this setting:
1) Hold down the Windows logo key and simultaneously press the R key on your keyboard to open the Run dialog, then type "control" and press Enter.
2) In Control Panel, select View from the drop down menu using the Large Icons option.
3) Select Sound.
4) Select the Recording tab, then right-click an empty space in the device list and click Show disabled devices.
5) Right-click the headset microphone and click Enable.
Firmware update
- In rare cases, the firmware on your Logitech headsets may not update or work properly. In this circumstance, we can try to connect your headset to your computer and update the firmware to the latest version. Be sure to disconnect all other devices from your computer before continuing.
- Connect the headset to your computer using the wireless adapter and a USB connection before starting the update.
- Slide the power switch to the ON position.
- Now press Windows + S, enter “Command Prompt” in the dialog box, right-click on the app and select Run as administrator.
- At the command line, run the following command so we can find the G933 Firmware Update Utility.
cd C: Archivos de programa Logitech Gaming software FWUpdate G933
Please let us know if any of these solutions helped you fix this problem with your Logitech wireless headphones.
https://www.cnet.com/forums/discussions/logitech-g933-unpairing-microphone-not-working-anymore/
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
