RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
Las impresoras que son más hostiles cuando más las necesitas son frustrantes. Y un error de impresora común en Windows que usualmente se asocia con ellos es el puerto utilizado, tenga paciencia. Ver esto cuando requiere impressions rápidas puede poner a prueba su paciencia, inclusive si las cosas se pueden revertir con bastante rapidez y en solo unos pocos pasos.
Printer status is online, but then randomly changes to "Port in use". Please wait."
Let's start by rebooting the device.
Restart the printer
- When the paper exit tray is closed, open it.
- Power off the printer.
- When the printer is completely off (no light, screen is blank), unplug the printer.
- Press the power switch 4 to 5 times.
- Leave the printer turned off for at least 5 minutes.
- Plug in the printer and turn it on.
- Reboot the computer when the job is done.
Updating printer drivers
You can manually update printer drivers from Device Manager and check if this helps.
a) Open the run command by pressing Windows + R and entering “devmgmt.msc” (without quotes) and pressing Enter.
(b) Detect and develop the «printing device».
C). Right click on the printer driver y seleccione Actualizar software de controlador. Si se le solicita que seleccione una opción de búsqueda de controladores, vaya a Buscar de forma automática la actualización del software del controlador. Posteriormente reinicie la computadora para verificar el problema. Si el problema no se resuelve, haga clic con el botón derecho en el mismo controlador y seleccione Desinstalar, reinicie el sistema y deje que el sistema instale de forma automática el controlador al inicio.
Install the driver in compatibility mode
Try to install the drivers in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows.
Follow these steps to install the drivers in compatibility mode and see if it helps.
una. Descargue el controlador disponible en el portal Web del fabricante.
B. Right-click the driver configuration file and click Properties.
C. Click the Compatibility tab, check the “Run this program in compatibility mode for” box, select Windows 8 / 8.1 or 7 operating system from the drop-down menu, and proceed with the installation. Then restart the computer and check if the problem persists.
Run the printer troubleshooter
Microsoft has updated and released its Printer Troubleshooting Tool to specifically address issues users are facing in Windows 10.
The printer troubleshooter checks if:
- You have the latest printer drivers and fix and/or update them.
- If you have connection problems
- Whether the print queue and the necessary services are working properly.
- Any other printer-related issues.
Hope this helps, please let us know in the comments below the status of the issue.
RECOMMENDED: Click here to troubleshoot Windows errors and get the most out of your system performance