How to fix Firefox black screen problem: Si se encuentra entre los usuarios que se enfrentan a una pantalla negra mientras navegan en Mozilla Firefox, no se preocupe, puesto que se debe a un error en la actualización reciente de Firefox. Mozilla explicó recientemente la causa del problema de la pantalla negra que se debe a una nueva función llamada Off Main Thread Compositing (OMTC). Esta función permitirá que los videos y las animaciones funcionen sin problemas durante períodos cortos de bloqueo.
En algunos casos, el problema además se debe a controladores de tarjetas gráficas antiguos o dañados, aceleración de hardware en Firefox, etc. Por lo tanto, sin renunciar tiempo, veamos Cómo solucionar el problema de la pantalla negra de Firefox con la ayuda de la guía de solución de problemas que aparece a continuación.
How to fix Firefox black screen problem
Before proceeding, make sure your browsing data is absolutely clean. At the same time, create a restore point in case something goes wrong.
Method 1: disable hardware acceleration
1.Open Firefox and then type «about: preferences”(Without quotes) in the address bar and press Enter.
2. Scroll down to Performance and then uncheck «Use recommended performance settings«
3.Low performance uncheck «Use hardware acceleration when available".
4.Close Firefox and restart your computer.
Method 2: start Firefox in safe mode
1.Open Mozilla Firefox and, from the upper right corner, click three lines.
2. From the menu, click on Help and then click on “Restart with plugins disabled".
3.In the pop-up window, click Restart.
4.Once Firefox restarts, you will be prompted to Start in safe mode or update Firefox.
5.Click Start in safe mode and see if you can Fix Firefox black screen issue.
Method 3: update Firefox
1.Open Mozilla Firefox and, from the upper right corner, click three lines.
2.From the menu, click Help> About Firefox.
3.Firefox will check for updates automatically and will download updates if they are available.
4. Restart your computer to save the changes.
Método 4: deshabilite temporalmente el antivirus y el firewall
1.Right click on the Antivirus program icon in the systray and select Deactivate.
2.Then select the time period for which The antivirus will remain disabled.
Note: Choose the shortest amount of time feasible, for example 15 minutes or 30 minutes.
3.Once done, try again to open Firefox and check if the error is resolved or not.
4. Type control in Windows search and then click Control Panel in the search result.
5.Then click Security system.
6.Then click Windows firewall.
7. Now, from the left window pane, click Turn Windows Firewall on or off.
8.Select Turn off Windows Firewall and restart your computer. Again, try opening Firefox and see if you can Fix Firefox black screen issue.
If the above method doesn't work, make sure to follow precisely the same steps to turn your Firewall back on.
Method 5: disable Firefox extensions
1.Open Firefox and then type «about: add-ons”(Without quotes) in the address bar and press Enter.
2.Disable all extensions clicking Disable next to each extension.
3.Restart Firefox and then enable one extension at a time to Find the culprit that's causing all this trouble.
Note: After enabling any extension, you must restart Firefox.
4. Remove those particular extensions and restart your computer.
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That's all you have with success Fix Firefox black screen problem But if you still have questions about this post, feel free to ask them in the comment section.
