RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
Al intentar conectarse al client VPN de Windows, el cliente se suspende durante unos 10 segundos desde el mensaje «Verificación de nombre de Username y contraseña …», después el usuario recibe el siguiente mensaje de error:
Error 619: A connection to the remote computer could not be determined, so the port used for this connection has been closed.
Este es un error del cliente pptp que esencialmente significa que no se pudo conectar al server. Hay varios motivos posibles para ello. Para que una conexión pptp funcione, el puerto tcp 1723 debe estar abierto (verifique si el puerto 1723 está abierto) y los ítems de red entre el cliente (usted) y el servidor de cifrado deben admitir el protocolo GRE. Además encontramos dos casos en los que, aún cuando aplique lo anterior, sufrirás un error 619, por suerte son sencillas de corregir.
How to fix a VPN error 619
Check your antivirus program or firewall
Un antivirus o firewall bloquea el acceso a los puertos VPN. El programa antivirus y cortafuegos instalado en su computadora puede bloquear el acceso a los puertos de la red privada virtual. Intente desconectar estos dos programas para solucionar el error 619.
- Right-click your antivirus program, select Turn off protection or an equivalent option.
- Click Start, select Control Panel | System and security | Windows firewall.
- On the left, click Turn Windows Firewall on or off.
- Select Turn off Windows Firewall in both categories.
- Click OK | Near.
disable proxy
If you have proxies installed on your computer, it is better to remove or disable them while using the VPN. Proxies can sometimes interfere with the VPN connection procedure. Learn how to disable proxies:
- Press Windows + I to open settings.
- Go to the Network and Internet window.
- Go to the proxy area and make sure the 'Automatically detect settings' option is enabled.
- Then scroll down and uncheck the 'Use proxy server' option.
Uninstall the other VPN.
If there are two or more VPN clients installed on the computer, make sure only one is running. Check that Windows apps and services are working. Restart your computer if necessary to ensure that all other applications are closed.
Last resource
If your VPN doesn't work again, please proceed as follows:
- Elimine su software de cliente VPN y actualícelo con el último software de cliente VPN.
- Make sure you have the latest version of Windows Update installed.
- After resetting the VPN connection and updating the windows, restart your computer and try to run the VPN connection.
- If this still doesn't work, please reboot your ADSL / NAT / WIRELESS router. Make sure the last firmware it's installed. Try to connect.
If this still doesn't work, make sure you have enabled the VPN pass-through option in your ADSL / WIRELESS / NAT router settings.
conclusion
VPN error 619 is one of the most common VPN errors and it is very frustrating. If the above steps don't work for you, please contact your VPN provider. Also you can discuss the 619 error with me using the comment. If you have any further questions, please comment below.
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance
