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Many users asked us questions after not being able to print anything in an Office program like Word, Excel, Publisher, etc. The reported error message is: 'Function address caused protection failure error'.
Most users with this problem report that the error does not occur when they try to print conventionally; the error only occurs when they try to print from an Office application. It turns out that the problem is not specific to a particular version of Windows, as has been confirmed in Windows 7, Windows 8.1, and Windows 10.
Error message:
Function address 0c77c47ea2 caused a protection fault
Exception code 0xc0000005
Some or all property pages may not be displayed
How to repair the function address caused a protection error:
Change the default printer
Change the default printer on your computer and verify that the same problem persists.
Solution 1:
- Navigating to the Windows Start menu
- Click on "Settings".
- Click on "Devices" in the configuration dialog.
- Make sure you are in the "Printers and Scanners" section.
- Disable the "Let Windows manage my default printer" option by setting it to "Off".
- Click the Print & Share'Print + Share 'printer and select' Set as default '.
Solution 2:
- Open Registry Editor (right-click Windows Start → Run → regedit).
- Navigate to this button:
HKEY_CURRENT_USER SOFTWARE Microsoft Windows NT CurrentVersion Windows - Set the "Value data:" value of the name "LegacyDefaultPrinterMode" to "1" to revert to the old default printer behavior in Windows 10.
Update your printer driver with the latest version.
Another way to get this error message when trying to print from a third-party application is to use an outdated printer driver. Several concerned users who also had difficulty correcting the error message were able to fix the problem by relying on the device manager to update the driver version or by manually updating the driver themselves.
Manually remove Microsoft Critical Update 329170.
- Click Start, then Control Panel.
- Double click Add / Remove Programs.
- Select Hotfix 329170.
- Click Delete.
Try reinstalling the printer drivers at server.
You may need to remove the printer from local machines, stop and start the workstation spooler service, and then delete the workstation driver (File> Server Properties in the printer window).
RECOMMENDED: Click here to fix Windows errors and get the most out of your system performance