{"id":67804,"date":"2022-04-28T11:30:41","date_gmt":"2022-04-28T09:30:41","guid":{"rendered":"https:\/\/rmarketingdigital.com\/inicio-diccionario-crm\/"},"modified":"2024-10-28T22:58:26","modified_gmt":"2024-10-28T21:58:26","slug":"grc","status":"publish","type":"glossary","link":"https:\/\/rmarketingdigital.com\/fr\/wiki\/grc\/","title":{"rendered":"CRM"},"content":{"rendered":"<p><\/p>\n<h1 class=\"textazo\">Qu&#039;est-ce que le CRM ou la gestion de la relation client?<\/h1>\n<p><\/p>\n<p>Mod\u00e8le d&#039;administration d&#039;entreprise dont l&#039;objectif est de conna\u00eetre le client en profondeur, afin d&#039;augmenter son degr\u00e9 de satisfaction.<\/p>\n<p><\/p>\n<p class=\"termino-aux\"><span>Acronyme ou abr\u00e9viation:<\/span><br \/>CRM: gestion de la relation client<\/p>","protected":false},"excerpt":{"rendered":"<p>Qu&#039;est-ce que le CRM ou la gestion de la relation client ? Mod\u00e8le d&#039;administration des affaires dont l&#039;objectif est de conna\u00eetre le client en profondeur, afin d&#039;augmenter son degr\u00e9 de satisfaction. Acronyme ou abr\u00e9viation : CRM : Client\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","glossary-cat":[],"class_list":["post-67804","glossary","type-glossary","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CRM - R Marketing Digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rmarketingdigital.com\/fr\/wiki\/grc\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e9 es el CRM o customer relationship\u00a0management? Modelo de administraci\u00f3n empresarial cuyo objetivo es conocer en profundidad al cliente, para poder incrementar su grado de satisfacci\u00f3n. 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