{"id":131351,"date":"2022-10-21T13:43:30","date_gmt":"2022-10-21T11:43:30","guid":{"rendered":"https:\/\/rmarketingdigital.com\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/"},"modified":"2021-05-16T04:04:44","modified_gmt":"2021-05-16T02:04:44","slug":"%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard","status":"publish","type":"post","link":"https:\/\/rmarketingdigital.com\/en\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/","title":{"rendered":"\u2705 Fix: &quot;The application encountered an unexpected error&quot; in Blizzard"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/rmarketingdigital.com\/en\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/#Actualizar-controladores-de-dispositivo\" >Update device drivers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/rmarketingdigital.com\/en\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/#Elimina-la-carpeta-de-herramientas-de-Battlenet\" >Delete the Battle.net tools folder<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/rmarketingdigital.com\/en\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/#Cierre-de-aplicaciones-en-segundo-plano\" >Close background apps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/rmarketingdigital.com\/en\/guias\/%e2%9c%85-solucion-la-aplicacion-encontro-un-error-inesperado-en-blizzard\/#Realice-una-instalacion-limpia-de-la-aplicacion-Blizzard\" >Perform a clean install of the Blizzard app<\/a><\/li><\/ul><\/nav><\/div>\n<div itemprop=\"text\">\n<p><strong>RECOMMENDED: <a rel=\"nofollow\" href=\"http:\/\/www.reimageplus.com\/includes\/router_land.php?tracking=BT&amp;adgroup=WindowsBulletinTop&amp;exec=run\"><span style=\"color:#0000FF\">Click here to fix Windows errors and get the most out of your system performance<\/span><\/a><\/strong>\n<\/p>\n<p>Blizzard, a subsidiary of Activation Blizzard, is a Californian company that develops and publishes video games. The Blizzard desktop app has many bugs that prevent you from playing Blizzard-published games. One such error is the \u201cThe application encountered an unexpected error\u201d error message. This error can occur if you try to connect to the app.<\/p>\n<p><img alt='blizzard-error-the-application-encountered-an-unexpected-error-500x432-2032220' loading=\"lazy\" class=\"alignnone wp-image-18729 size-medium\" src='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/Blizzard-Error-The-Application-Encountered-an-Unexpected-Error-500x432-2032220.png' width=\"500\" height=\"432\"><\/p>\n<p>The error message is usually caused by a faulty installation or application cache files. The cache is a temporary file that is stored on your system and contains information that you can access through your sessions. This error message is generic and can be fixed with a simple solution, which we will mention below. But before we get to the heart of the matter, let&#039;s take a closer look at the causes of the error message.<\/p>\n<p><strong>To fix the Blizzard error \u201cThe application encountered an unexpected error\u201d:<\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Actualizar-controladores-de-dispositivo\"><\/span><span class=\"ez-toc-section\" id=\"Update_Device_Drivers\"><\/span>Update device drivers<span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img alt='update-graphics-driver-windows-10-8074760' loading=\"lazy\" class=\"alignnone size-full wp-image-17780\" src='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/update-graphics-driver-windows-10-8074760.jpg' width='601' height='401' srcset='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/update-graphics-driver-windows-10-8074760.jpg 601w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/update-graphics-driver-windows-10-8074760-300x200.jpg 300w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/update-graphics-driver-windows-10-8074760-16x12.jpg 16w' sizes=\"auto, (max-width: 601px) 100vw, 601px\"><\/p>\n<p>Unexpected errors can be caused by outdated software, software that conflicts with the game client, or corrupted game data.<\/p>\n<p>update your <a rel=\"nofollow noopener\" href=\"http:\/\/downloaddap.org\" target=\"_blank\">drivers<\/a> and operating system to fix compatibility issues.<\/p>\n<p>Outdated drivers and operating systems can cause a range of problems and are one of the first things to check when a game is having issues. The following instructions will help you check and update your drivers.<\/p>\n<ul>\n<li>Even new computers may have outdated drivers and operating systems because updates are released regularly.<\/li>\n<li>Some games and programs may work fine on a system with old drivers, but outdated drivers can still cause glitches with some games or programs.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Elimina-la-carpeta-de-herramientas-de-Battlenet\"><\/span><span class=\"ez-toc-section\" id=\"Delete_the_Battlenet_Tools_folder\"><\/span>Delete the Battle.net tools folder<span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img alt='delete-the-battle-net-tools-folder-6071513' loading=\"lazy\" class=\"alignnone size-full wp-image-18730\" src='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/Delete-the-Battle.net-Tools-folder-6071513.jpg' width='600' height='338' srcset='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/Delete-the-Battle.net-Tools-folder-6071513.jpg 600w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/Delete-the-Battle.net-Tools-folder-6071513-300x169.jpg 300w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/Delete-the-Battle.net-Tools-folder-6071513-16x9.jpg 16w' sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/p>\n<p>Here&#039;s how to do it:<\/p>\n<p>1. Restart your computer.<br \/>2. Make sure the option to show hidden files and folders is enabled.<\/p>\n<p>3. For Windows Vista and 7: Click Start and select Computer.<\/p>\n<p>-Windows XP: Click Start and select My Computer.<br \/>-Windows 8: Windows key + Q and select Computer.<\/p>\n<p>For Windows Vista and 7: Double-click drive C, double-click the ProgramData folder, and then delete the Battle.net folder.<\/p>\n<p>Windows XP: Double-click drive C, then Documents and Settings, then All Users, then Application Data, then delete the Battle.net folder.<br \/>Window 8: Double-click drive C, double-click the ProgramData folder, and then delete the Battle.net folder.<\/p>\n<p>Note: The above steps may cause Battle.net to forget the game install locations. If your games aren&#039;t found, you&#039;ll see Install under the Battle.net tab instead of Play. To find your installation, click Locate this game or start the game launcher.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cierre-de-aplicaciones-en-segundo-plano\"><\/span><span class=\"ez-toc-section\" id=\"Closing_of_background_applications\"><\/span>Close background apps<span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img alt='task-manager-e1519212652931-4537028' loading=\"lazy\" class=\"alignnone size-full wp-image-224\" src='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/task-manager-e1519212652931-4537028.png' width='666' height='594' srcset='https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/task-manager-e1519212652931-4537028.png 666w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/task-manager-e1519212652931-4537028-300x268.png 300w, https:\/\/rmarketingdigital.com\/wp-content\/uploads\/2021\/05\/task-manager-e1519212652931-4537028-13x12.png 13w' sizes=\"auto, (max-width: 666px) 100vw, 666px\"><\/p>\n<p>Third party programs running in the background may interfere with our games. To temporarily disable these programs and eliminate them as the cause of the problem, follow these steps.<\/p>\n<p>Before following these steps, close all unnecessary programs and restart your computer.<\/p>\n<p><strong>Identify the items that are problematic at start-up:<\/strong><\/p>\n<ol>\n<li>Press Ctrl + Shift + Esc to open Task Manager.<\/li>\n<li>Click More details.<\/li>\n<li>Select the Home tab.<\/li>\n<li>Right-click each item and select Disable.<\/li>\n<li>Restart the computer.<\/li>\n<li>If this solves the problem, activate the startup application one by one to establish the cause of the problem. You must restart between each application you activate.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Realice-una-instalacion-limpia-de-la-aplicacion-Blizzard\"><\/span><span class=\"ez-toc-section\" id=\"Do_a_Clean_Install_of_the_Blizzard_App\"><\/span>Perform a clean install of the Blizzard app<span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Since the problem is associated with corrupted cache files or installing an outdated app, the only way to fix the problem is to reinstall the Blizzard app. This includes manually clearing cache files, downloading and installing the app.<\/p>\n<p><a rel=\"nofollow noopener\" href=\"https:\/\/us.forums.blizzard.com\/en\/overwatch\/t\/the-application-encountered-an-unexpected-error\/182565\/2\" target=\"_blank\">https:\/\/us.forums.blizzard.com\/en\/overwatch\/t\/the-application-encountered-an-unexpected-error\/182565\/2<\/a><\/p>\n<p><strong>RECOMMENDED: <a rel=\"nofollow\" href=\"http:\/\/www.reimageplus.com\/includes\/router_land.php?tracking=BT&amp;adgroup=WindowsBulletinBottom&amp;exec=run\"><span style=\"color:#FF0000\">Click here to fix Windows errors and get the most out of your system performance<\/span><\/a><\/strong>\n<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>RECOMMENDED: Click here to fix Windows errors and get the most out of system performance Blizzard, a subsidiary of Activation Blizzard, is a Californian company that develops and\u2026<\/p>","protected":false},"author":1,"featured_media":131352,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1382],"tags":[],"class_list":["post-131351","post","type-post","status-publish","format-standard","has-post-thumbnail","category-guias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v28.2) - 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