Skip to main content

Fix If playback does not start shortly, try restarting the device: While the video is playing in the web browser (Chrome, Firefox, Internet Explorer, etc.) you may get an error message saying “If the playback does not start shortly, please try to restart the device ». The main problem causing this error is the new HTML5 video player used by YouTube or another modern website, or the problem may simply be hardware acceleration in web browsers.

So you need to disable hardware acceleration or install HTML5 player plugins to fix this problem. Also, you could try updating your graphics card drivers or uninstalling them completely to fix the problem. So, without wasting any time, let's see how to fix it.If the playback doesn't start shortly, please try to restart the device with the help of the guide given below.

Fix If playback doesn't start shortly, try rebooting the device

Make sure to create a restore point in case something goes wrong.

Method 1: disable hardware acceleration

a) Disable hardware acceleration in Firefox

1.Open Firefox and type "about: preferences" (without quotes) in the address bar and hit Enter.

2.Scroll down to Performance and then uncheck "Use recommended performance settings"

go-to-preferences-in-firefox-then-uncheck-use-recommended-performance-settings-1-2883627

3.Under Performance uncheck "Use hardware acceleration when available".

uncheck-use-hardware-acceleration-when-available-under-performance-1-7998330

4.Close Firefox and restart your PC.

b) Disable hardware acceleration in Chrome

1.Open Google Chrome and click on the three dots in the upper right corner and select Settings.

click-three-dots-on-the-upper-right-corner-and-select-settings-1-9281851

2.Now scroll down until you find Advanced (which is probably at the bottom) and click on it.

now-in-the-settings-window-scroll-down-and-click-on-advanced-1-3328283

3.Now scroll down until you find the system settings and make sure to disable the "Use hardware acceleration when available" option.

disable-use-hardware-acceleration-when-available-1-3072497

4.Restart Chrome and this should help you fix If playback doesn't start shortly, try rebooting the device error.

b) Disable hardware acceleration in Internet Explorer

1.Press Windows key + R, then type inetcpl.cpl and press enter to open Internet Properties.

2.Now switch to the Advanced tab and check the option "Use software rendering instead of GPU rendering".

uncheck-use-software-rendering-instead-of-gpu-rendering-to-disable-hardware-acceleration-1-3174570

3.Click Apply and then OK, this would disable hardware acceleration.

4. Again relaunch your IE and see if you are able to fix the problem.

Method 2: Update the graphics driver

1.Press Windows key + R and type "devmgmt.msc" (without quotes) and press enter to open Device Manager.

devmgmt-msc-device-manager-26-2876548

2.Next, expand Display Adapters and right-click on your Nvidia graphics card and select Enable.

right-click-on-your-nvidia-graphic-card-and-select-enable-2-4297392

3.Once you have done this again, right click on your graphics card and select "Update driver software".

update-driver-software-in-display-adapters-2-3712014

4.Select "Search automatically for updated driver software" and let the process finish.

search-automatically-for-updated-driver-software-7-9844880

5.If the previous step was able to fix your problem then fine, if not then continue.

6.Again select "Update driver software", but this time on the next screen select "Browse my computer for driver software".

browse-my-computer-for-driver-software-8-2589482

7.Now select "Let me choose from a list of drivers available on my computer".

let-me-pick-from-a-list-of-available-drivers-on-my-computer-4-8418607

8.Finally, select the compatible driver from the list for your Nvidia graphics card and click Next.

9.Let the above process finish and restart your PC to save the changes. After updating the graphics card, you may be able to fix the error on your device if playback doesn't start shortly.

Method 3: Uninstall the graphics drivers

1.Right-click your NVIDIA graphics card in Device Manager and select Uninstall.

right-click-on-nvidia-graphic-card-and-select-uninstall-2-6519410

2.If you are prompted for confirmation, select Yes.

3.Press Windows key + R, then type control and press Enter.

control-pannel-4-7655088

4.From the Control Panel click Uninstall a program.

uninstall-a-program-3-9344133

Next, uninstall everything related to Nvidia.

uninstall-everything-related-to-nvidia-2-7011443

6.Restart your system to save the changes and re-download the configuration from the manufacturer's website.

5.Once you are sure you have removed everything, try installing the drivers again.

Method 4: Install Plugins for the HTML5 Player

If the problem is still not resolved, then you can be sure that the problem is caused by the new HTML5 video player. In To fix the problem, you need to install plugins for the HTML5 player in your browser.

For Mozilla Firefox download and install the HTML5 player plugins.

For Google Chrome there are two plugins, try them both and see which one works for you:

Disable Youtube HTML5 player

Flash Player for YouTube

It's fixed now.If the playback doesn't start shortly, try restarting the device, but if you still have any questions about this guide, feel free to ask them in the comments section.

R Marketing Digital