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✅ Mouse pointer or cursor disappears in Windows 10 or on a surface device

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Owners of a Windows 10 computer or Surface Pro device may sometimes notice that the mouse pointer has disappeared. If you are facing this problem, this post will show you how to find cursor on Windows 10 computer, Surface Pro or Surface Book, or basically navigate with Chrome. It should be noted that there is no need to use a mouse on a surface, since the computer is equipped with a touch screen and is compatible with the surface pen. At the same time, there is a touchpad, but most people will tell you that using a mouse is much better than all the other options combined, especially for real work.

Mouse pointer or cursor disappears in Windows 10


If the mouse pointer or cursor disappears or is displayed incorrectly on your Windows 10 computer, you can press the CTRL key to show the pointer if you have already enabled the option Show pointer position if I press the Ctrl key.

Other than that, here are some points to consider:

  1. Make sure your mouse drivers and other pointing devices are up to date. If the update doesn't help, return the mouse driver via Device Manager.
  2. Make sure the mouse battery is good. Unplug it and plug it in again.
  3. Open Control Panel> Mice> Pointer Options. Deactivate Hide pointers during input and see if this solves the problem.
  4. Run your antivirus software's scan to rule out the chance that it is caused by malware.
  5. Start the integrated hardware problem response.

Cause of the inability of the mouse to work on the surface.

When the stylus is connected to the computer and running, the mouse pointer becomes much smaller. However, there are times when the pen is not close to the screen, but the mouse pointer is still small. Don't worry, there are several ways to fix this problem and we will fix it now.

Have you paired multiple Bluetooth mice with the Surface Pro?

Over the years, I have run into an issue where when a computer has multiple Bluetooth mice connected, the likelihood of problems is quite high. Let's be honest, Bluetooth isn't reliable, so it's the best option for unlocking those you don't use.

Once this is done, restart your computer and verify that the mouse pointer works as desired.

Surface Pro stuck in tablet mode

Okay, you may have turned off the Tablet Mode option, but for some reason the computer is still in this mode. The best option is to turn tablet mode back on and off. If nothing changes, restart the unit.

Can household objects be the cause? 12)

Surface Pro 4 and Surface Pen can be recognized due to an electromagnetic field. Now, in your home, there may be several functions that generate an electromagnetic field. If this is the case, then these tools are the main problem behind your cursor debacle.

To establish whether an electrical device in your home is causing the problem, we suggest that you retest your Surface Pro 4 outdoors or in another location that is not near an electromagnetic device.

Mouse pointer disappears in Chrome

If the mouse pointer disappears only when browsing the Internet with the Google Chrome web browser, manually close all open Google Chrome processes in your Task Manager and restart Chrome. It may help you.

You can also disable hardware acceleration for Chrome and check this setting in Chrome Settings> Advanced> System Settings> Disable hardware acceleration. Then restart Chrome and check.

If nothing helps, you may need to start your computer in the proper boot state and see if the problem persists. If so, a program may be disrupting the normal operation of the mouse. You should try to identify the probable cause.

See this message when the mouse pointer disappears and is replaced by the arrow keys.

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