Do you consider yourself an observant person who pays attention to details? Do you know the mystery client job? In this post I am going to talk about how to earn extra money per month, working as mystery shopper or mystery shopper for different types of stores.
But what is a mystery customer?
Mystery Shopping is a tool that makes it possible to examine the operation of a company in connection with its clients and its work protocol.
To be mystery customer means being an evaluator the quality of a service, its organization and administration; pretending to be one more client of the establishment.
Apparently, no one should know that this "customer" is evaluating the service.
What does it consist of?
First, you must Create Your Profile On a Mystery Shopping website, depending on the company, they will ask you for more information, but they will simply ask you: your age, gender and location. NEVER They are going to ask you to make payments.
The companies select the most suitable profile for a normal customer according to each establishment. If you are chosen, you will receive an invitation along with the essential instructions to make the visit.
When you're in the right place your main mission will be: observe, examine and perceive the treatment and customer service by the staff, it must also analyze the environment.
In some cases you will be asked to do other things, for example, ask a worker for help with a specific obstacle, request a change, ask specific questions or even make a purchase or a drink, in this case the company will specify the purchase . you have to do or the maximum amount of consumption that will be reimbursed.
After the visit, you must Fill out a report with neutral and objective observations about the service.
What is this report for?
It should be explained that the companies that hire this service do so to collect information on the overall operation of the company and detect points for improvement. Likewise, with this information, companies can know the real treatment that a client receives in an establishment and the level of satisfaction of their clients with the service, through real experiences.
In no case is it intended to identify the workers in order to fire them.
How much money can you earn?
Being a mystery customer will allow you to earn a few euros a month, but in no case will they replace a salary. It's more about taking advantage of the moment when you do your daily purchases to earn a few euros.
Each company pays differently, depending on the store or the customer. In most cases they will pay you at least 8 euros for each visit (report). They can also pay you with free or discounted products, or with shopping vouchers. Before each visit they will indicate the payment method.
What are the requirements?
To be a mystery shopper you must meet some minimum requirements, some quite obvious:
- Be responsible and honest
- Seriousness and commitment
- Observation capacity
- Be of age
- Be a legal resident
- To have free time
- Have an internet connection
- Some companies ask you to pass a small training course, it is usually online and taught by the same company.
Keep in mind that for some establishments, some specific requirements such as age or gender are also necessary, so it is possible that you are not chosen.
What type of establishments hire Mystery Shopping?
This service can be hired by any type of company, from small companies to multinationals. However, the sectors most in demand are: banking, restaurants, hotels, food, automotive, retail (shoe stores, clothing, opticians, etc.), shopping centers, franchises, travel agencies, driving schools, etc.
I have work like mystery client in a gym. Do you want to know my experience? click here 😉
What are the companies that I can work for as a mystery shopper or mystery shopper?
These are some of the companies with international reach and in different sectors, where you can work as a mystery shopper:
International service verification
Register in this Web It is very equivalent to the previous one, you create your profile and answer some questions about your tastes, your shopping habits, etc. Unlike High Remark, here you must take a small course on the same website, to achieve an "ISC Quality Certification", it is simple and fast, and fundamentally it is an essential requirement to collaborate with this company.
I have collaborated with them and I must tell you that the experience so far has been very good, I recommend it. To register, click here.
High observation
I am registered in this web and I have received between 3 and 4 offers of visits in the last months (since April 2016) for banking, gas stations and hospitality. Sadly, I have not been able to accept any because the dates did not suit me. Registering is very easy, you must first accept the Buyer Collaboration Agreement and follow the instructions. Here is the link for you to go directly to the registry.
The indiscreet customer
It is Web I really liked it and I just registered, it was very simple. I'll tell you more when I get an offer. If you also want to register, click here.
MetraCheck
Specialists in face-to-face Mystery Shopping, mystery calls and mystery emails. To go directly to register, click here. I have not used it yet, but it has good opinions and the Web it's pretty good.
Some tips to pay attention ...
… Before the visit:
- Remember that transportation and gasoline costs are at your own expense, unless otherwise instructed.
- Organize the visit in advance, carefully read the necessary information and the instructions they have given you.
- If you have to make a purchase, be sure to bring the necessary money.
- Remember to bring all the essentials to the visit: pen and notebook (in case you want to write something down), camera or cell phone with a charged battery (in case you have to take a photo) ... You have to be very attentive, but not so obvious. Be discreet !!
… during the visit:
- Be discreet !!
- Follow the instructions they have given you to the letter.
- Pay attention to all the details and take notes so you don't forget the details. Remember that if the report is not complete, it is possible that you will not be paid and you will have wasted your time.
- Do not attract attention with your clothes or your behavior, act naturally. You must go unnoticed!
… After the visit:
- Read carefully the instructions and what the report asks of you.
- In the report you must be honest and clear. Check spelling, punctuation, and grammar before submitting your report.
- Comply with the deadlines for the delivery of the reports. You must be professional.
And remember
- Be a mystery shopper NEVER you have to pay.
- You must be aware of avoid scam companies. I have read that some companies ask you to go to a Western Union type company to pick up a fake check. When you deposit it, the bank will reject it and you will have to pay that amount. The companies that I have introduced to you here are legitimate companies, but if you want to search for others on your own, make sure they are not scams. Look for information and opinions on the Internet.
- This work is another source of income, there are very few people (almost no one) who live on this alone.
- To work as a mystery shopper is to function as collaborator. It is not a permanent job and you will not have employment benefits.
- Read carefully the conditions and clauses in every collaboration he makes as a mystery shopper. You have to be clear about the payment conditions (means of payment and payment term), your responsibilities and other relevant information.
- Pay special attention to The payment conditions must ALWAYS be specified before the visits are carried out and be fulfilled. Recently a reader warned me about a company with which he has collaborated and they have not paid him and that they also gave him long messages. That is why I removed "Mystery Consulting" from the list, I do not recommend using a web portal that does not pay.
- Do not disclose information of the establishments that you are going to examine. It is a violation of the collaboration agreement that you have signed, it is not professional either.
- Don't say you are a mystery customer to the establishment staff.
- You must do a report with objective and neutral observations.
Other ideas to generate extra money
Being a mystery shopper (or mystery shopper) is one way to get some extra cash, but there are many others on the internet. I have chosen these posts with more ideas that will interest you:
- Do you want to receive money in your PayPal account? These pages pay you by this means of payment.
- Do you want to earn money online? In this post you will find 31 methods.
It's your turn
Tell me, have you ever worked as a mystery shopper? Do not be shy, I want to know your experience and if you know other websites that I have not named, do not hesitate to write it in the comments. 😉
